Workshops

Addressing the 'people problem': An introduction to the ICA Information Culture toolkit

Lydia Loriente

Lydia Loriente

Craigie Sinclair

Craigie Sinclair

Presenters: Lydia Loriente - Monash University, VIC & Craigie Sinclair - Victoria University of Wellington, New Zealand

Cost: $30.00 +GST

Maximum number: 56 people

When: Tuesday 1.30pm-4.15pm

Where: Meeting Room P6

Stream: Workshop

Why isn’t everyone doing their recordkeeping exactly as I told them to do it?! If you’ve ever asked yourself this question, you may find this workshop useful. There are many barriers to a successful records management program, and often these are ‘people’ or ‘culture’ related.

Every organisation has an ‘information culture’, and this culture influences whether staff will use or value your records management program. This workshop will train you to use the ICA Information Culture Toolkit to understand your own organisation better. This is an essential first step to really addressing the ‘people problem’, and understanding how to get people on board with the records management program you’ve worked so hard to establish or maintain.

Building relationships, and understanding what values people ascribe to information or information sources, will assist you in understanding existing practices and impediments to effective, compliant recordkeeping.

This workshop will introduce the theory and framework behind ‘Information Culture’, which is classified into three main areas; and provides tips on how to address recordkeeping issues based on which area the problem lies in.

The workshop will then introduce the practical application of the theory in the workplace, by

explaining the ICA Information Culture Toolkit and how to use it. The toolkit provides a range of ways to identify information culture: questionnaires and interviews, desktop research, and more.

Short animated videos will be presented to demonstrate how you can conduct interviews with staff to tease out what the information culture is. You will be guided through a discussion analysing the videos, to show how you can do the same thing in your organisation, to come up with an ‘Information Profile’ and a plan of attack.

You will walk away from this workshop with practical skills to improve the success and perception of your recordkeeping program.

How to develop a risk register

Chris Fripp

Chris Fripp

Presenter: Chris Fripp - Relevancy, NSW

Cost: $30.00 +GST

Maximum number: 56 people

When: Monday 11.00am-12.25pm

Where: Meeting Room P6

Stream: Workshop

Risks to your recordkeeping program must be managed during day to day operations to ensure objectives are achieved and unnecessary exposure to risk is minimised.

It is crucial that the Records Manager focuses on the management of business risks within the constantly changing environment of recordkeeping, to provide reasonable assurance to stakeholders that there is:

  • Efficient and effective use of resources
  • Compliance with policy, work standards, statutory requirements
  • A management control system to manage risk
  • A reduced likelihood of investigation or litigation
  • Protection of officers from possible inadvertent actions
  • An operating environment resistant to potential corruption

On successful completion of this workshop, you will be able to:

  • Identify Risks
  • Analyse Risks
  • Evaluate Risks
  • Treat and Control Risks
  • Monitor and Review

How to develop an effective Business Classification Scheme

Chris Fripp

Chris Fripp

Presenter: Chris Fripp - Relevancy, NSW

Cost: $30.00 +GST

Maximum number: 56 people

When: Wednesday 9.00am-10.25am

Where: Meeting Room P6

Stream: Workshop

When developing a business classification scheme based on functions, the analysis is the process of devising and applying schemes based on the business activities which generate records not based on business unit’s names. One of the purposes of developing a business classification scheme is that you are developing a standard naming convention which can be used across all business applications.

Often the top three reasons as to why the introduction of electronic document management system is not successful is: Minimal or no Communication; Minimal or no Training; and lack of understanding of a business classification scheme by all staff.

On successful completion of this unit, you will be able to:

  • Understand how to undertake a functional analysis within your organisation
  • Understand key concepts and definitions of a BCS
  • Identify differences between a functional based and subject based classification
  • Compare what you learnt to what you are using in your workplace
  • Understand the benefits of the Business Classification scheme
  • The importance of a standard naming convention.

Innovative information management by design

Annette Senior

Annette Senior

Toni Anderson

Toni Anderson

Presenters: Annette Senior - Recordkeeping Innovation, NSW & Toni Anderson - Recordkeeping Innovation, NSW

Cost: $30.00 +GST

Maximum number: 56 people

When: Monday 3.35pm-5.00pm

Where: Meeting Room P6

Stream: Workshop

The consultants at Recordkeeping Innovation have a vast amount of experience in providing advice and services to government and private organisations on:

  • managing digital information, and
  • designing robust and sustainable systems

We will use this knowledge gained in real life situations to lead workshop participants through interactive discussions and examples with a focus on the following topics:

  • Using metadata in the EDRMS and business systems.
  • Integrating information management across platforms
  • Ensuring recordkeeping principles are addressed in digital environments

The workshop will provide participants with strategies (and food for thought) that can be taken away for discussion, implementation or adoption within their own organisations.

Your Elevator Pitch: How to convey your value clearly, succinctly and powerfully

Bram Lagrou

Bram Lagrou

Presenter: Bram Lagrou - Lagrou Partners, SA

Cost: $30.00 +GST

Maximum number: 56 people

When: Tuesday 10.50am-11.50am

Where: Meeting Room P6

Stream: Workshop

This workshop expands on the keynote “Leading Change: The Psychology of Creating Buy-In”. Knowledge is power to the extent that you apply it well.
Whenever people ask each other “What do you do?” have you noticed how often people stumble their way through? Within seconds, confidence diminishes and trust goes out the window.
You are different. We will practice your elevator pitch relevant to the stakeholders whose support you are after to obtain the desired outcomes.
By practicing in a safe environment, you will find new ways to express yourself authentically and be amazed at the difference it makes. Your confidence will grow.  Your communication will sharpen up. As you become crystal clear in your own mind about the value you bring to the table, others will recognize you for it.
At the end of the workshop, you will have specific, practical strategies available to implement right away. You will be ready to create buy-in.

Download Registration Form and Program